Account deletion

NSudalgaa (Android / iOS / web / Facebook Messenger)

Updated: 2026-08-23

1. Delete via web (recommended)

Go to https://nsudalgaa.mn/profile
Sign in with your phone number and SMS OTP
Review your data and tap Delete account

2. Request by email

Email nsudalgaa@gmail.com with “Please delete my NSudalgaa account” and your registered phone number.

What we delete

Account profile (name, phone, email)
App session tokens and device bindings
Personal survey answers attributable to your account, where legally allowed

What we may retain

Anonymized / aggregated research statistics
Records required by Mongolian law for a limited period

Timeline

Web self-service: immediate deactivation. Email requests: within 30 days.

Privacy Policy: https://nsudalgaa.mn/policy